FAQs

All of SMART INNOVATIONS devices work with HomeMate app.

Require Android 4.0 / iOS 8.0 and above

BLUE: ON
Flash BLUE: can’t connect to the router
Flash RED quickly: Configuration mode

1) Install “HomeMate” app into smart phone, download from APP STORE or Google Play Store.
2) Plug the Socket.
3) Tap “+”symbol on the up right corner, and click the “Smart Socket” option. Tap “S25/S31”, then tap “next”.
4) Press and hold the ON/OFF button for 6 seconds until you see a rapid flashing RED LED light.
5) Ensure your smart phone or tablet device and “HomeMate” APP is connected to the same Wi-Fi network.
6) Select “HomeMate_AP” from network list. Then go back to “HomeMate”, key-in the password of your router or modem with internet and Wi-Fi access, tap “Connect”.
7) Wait for 60 seconds while the HomeMate APP is seaching for your device.
8) Remember to Tap “Save”. Installation completed, you can control your socket via HomeMate app.

There are the operation as below:
1) Install “HomeMate” client into smart phone, download from APP STORE or Google Play Store.
2) Power on the mini hub, connect your mobile phone and mini hub to the same router.
3) Enter “HomeMate” app, Tap “+” symbol on the up right corner, then click the “Smart Hub” option. Tap “ZigBee Mini Hub”, then tap “Start to add”.
4) Wait for “HomeMate” APP to search your hub. Then click “Add” button.
5) Remember to Tap “Save”. Installation completed, you can continual to add other ZigBee devices.

DC5V 1A, micro USB

The operation to add Smart Switch.
1. Connect ZigBee Smart Hub to HomeMate APP.
2. Press the button on Switch for five time, and long press it until it fast flash at fifth time to reset it.
3. Then, press the button again, when the LED light slow falshing, you can connect it to the hub.

Press the button on Outlet for five time, and long press it until it fast flash at fifth time to reset it.

1800W(resistive)/1000W(incandescent)/ 0.5HP(motor)/1200VA(ballast)

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